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Advances in Psychological Science    2015, Vol. 23 Issue (4) : 711-720     DOI: 10.3724/SP.J.1042.2015.00711
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Apology: A Relationship Remedial Behavior for the Offence
WU Haiyan1,2; WANG Ling1; YU Chengfu1; LIANG Qin1; YANG Caofen1; LIU Xin1
(1 School of Psychology / Center for Studies of Psychological Application, South China Normal University, Guangzhou 510631, China) (2 Panyu Experimental High School, Guangzhou 511400, China)
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Abstract  

Apology refers to relationship remedial behavior which happens when the offender realizes his offence, and it aimed to remedy the relationship by admitting his offence, taking the responsibility, expressing regrets, and asking for the forgiveness. The apology behavior has involved a great number of factors, such as offender’s gender, attribution tendency, offending intention and perceived effectiveness. Also, the perceived effectiveness has been influenced on the expression and content of the apology and the offender’s gender. Apology promotes forgiveness, relationship reconciliation, as well as ethnic harmony. Future research need to be clarified the concept of apology, extended the research mode and measurement tools. Besides, researchers should attach importance to constructing apology theory and promoting its practical application which based on the systematic and in-depth examination of the apology mechanism and its results.

Keywords apology      relationship remedy      attribution      forgiveness      reconciliation     
Corresponding Authors: WANG Ling, E-mail: wanglingzz@163.com   
Issue Date: 15 April 2015
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WU Haiyan
WANG Ling
YU Chengfu
LIANG Qin
YANG Caofen
LIU Xin
Cite this article:   
WU Haiyan,WANG Ling,YU Chengfu, et al. Apology: A Relationship Remedial Behavior for the Offence[J]. Advances in Psychological Science, 2015, 23(4): 711-720.
URL:  
http://journal.psych.ac.cn/xlkxjz/EN/10.3724/SP.J.1042.2015.00711     OR     http://journal.psych.ac.cn/xlkxjz/EN/Y2015/V23/I4/711
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