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Advances in Psychological Science    2014, Vol. 22 Issue (5) : 822-833     DOI: 10.3724/SP.J.1042.2014.00822
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Compassion in Organization: Conceptualization, Antecedents and Consequences
LI Chaoping;YU Xiao;ZHONG Lifeng
(1 School of Public Administration and Policy, Renmin University of China, Beijing 100872, China) (2 School of Business, Renmin University of China, Beijing 100872, China)
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Abstract  

Compassion is a process through which individuals notice others’ sufferings, evaluate the current situation, feel others’ sufferings and eventually take actions to help them out of trouble. Compassion has received much attention in research on positive organizational scholarship. Behavior coding, questionnaire, self-report and qualitative evaluation have been used to measure compassion in organization. A set of predictors, including relationship quality between organization members, organizational culture, leadership and institutionalized compassion practices, have shown to be positively related to compassion, which in turn facilitates positive emotion, anxiety, job satisfaction, organizational commitment, OCB, turnover intention, and cooperative capability. Future studies should further examine the structure and measurement of compassion in organization, antecedents and more nuanced mechanisms.

Keywords compassion in organization      empathy      sympathy      pity     
Corresponding Authors: ZHONG Lifeng   
Issue Date: 15 May 2014
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LI Chaoping
YU Xiao
ZHONG Lifeng
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LI Chaoping,YU Xiao,ZHONG Lifeng. Compassion in Organization: Conceptualization, Antecedents and Consequences[J]. Advances in Psychological Science, 2014, 22(5): 822-833.
URL:  
http://journal.psych.ac.cn/xlkxjz/EN/10.3724/SP.J.1042.2014.00822     OR     http://journal.psych.ac.cn/xlkxjz/EN/Y2014/V22/I5/822
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