管理者征求建言的内在机制

doi:10.3724/SP.J.1042.2019.01980

摘要/Abstract

摘要：

在中国高权力距离文化背景下, 员工对于建言大多抱有观望的心态, 管理者向下属征求建言可能是破解员工建言难题的关键所在。在回顾相关研究的基础上, 基于沟通要素模型, 提出管理者征求建言在形式与内容上存在差异。基于计划行为理论, 进一步提出, 管理者的权力距离、变革氛围感知、管理者自我效能通过征求建言意向的中介作用影响征求建言, 而变革氛围感知、管理者自我效能的调节作用会影响管理者征求建言的形式与内容。对管理者征求建言的分析, 从关注员工开口说转变为关注管理者开口问, 为探讨中国文化背景下的建言行为提供了新的视角。

关键词: 征求建言, 建言行为, 计划行为理论

Abstract:

Due to the high power distance culture, most Chinese employees have a wait-and-see attitude towards voice behavior. Managerial voice solicitation may be the key to solve this problem. Based on the communication element model, we analyze the structure of voice solicitation, and propose that there are different forms and contents of voice solicitation. Based on the theory of planned behavior, we further propose that managerial power distance, the perception of change climate and managerial self-efficacy will affect voice solicitation through the intention of voice solicitation. In addition, the perception of change climate and managerial self-efficacy will moderate the form and content of voice solicitation. In a word, we change our focus from employee voice behavior to managerial voice solicitation, which provides a new perspective for exploring the voice behavior in the context of Chinese culture.

Key words: voice solicitation, voice behavior, theory of planned behavior

中图分类号:

B849:C93

周浩, 盛欣怡. (2019). 管理者征求建言的内在机制. 心理科学进展 , 27(12), 1980-1987.

ZHOU Hao, SHENG Xinyi. (2019). The mechanism of voice solicitation. Advances in Psychological Science, 27(12), 1980-1987.

图/表 1

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