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心理科学进展  2019, Vol. 27 Issue (8): 1451-1459    DOI: 10.3724/SP.J.1042.2019.01451
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情绪智力的负面效应及机制
孙建群1,田晓明2(),李锐3()
1 苏州科技大学商学院, 苏州 215009
2 苏州科技大学城市发展智库、心理学系, 苏州 215009);(3苏州大学东吴商学院, 苏州 215021
Negative effects and mechanisms of emotional intelligence
SUN Jianqun1,TIAN Xiaoming2(),Li Rui3()
1 School of Business, Suzhou University of Science and Technology, Suzhou 215009, China
2 Department of Psychology, Suzhou University of Science and Technology, Suzhou 215009, China
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摘要 

情绪智力是知觉、使用、理解与管理情绪的一组能力。既有研究常将情绪智力与其亲社会性联系起来, 却忽视了它可能存在的负面效应。工作场所中情绪智力的负面效应体现为对内有损身心健康和工作绩效, 对外导致情绪操控和消极行为, 其内在机制可结合自我损耗效应与情绪智力策略模型进行探讨。未来研究应进一步探讨情绪智力负面效应的内在心理机制和特定情境机制, 以及开展群体层次的情绪智力负面效应研究。

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孙建群
田晓明
李锐
关键词 情绪智力负面效应自我损耗情绪智力策略模型    
Abstract

Emotional intelligence (EI) comprises of a set of abilities related to detecting, using, understanding and managing emotion. Researches and discussions of EI have disproportionately focused on pro-social outcomes but have neglected the possibility that EI might have a dark side. EI in the workplace was negatively related to physical and mental health and job performance at the within-individual level, and led to emotional manipulation and negative behavior at the between-individual level. The internal mechanism of negative effects of EI can be analyzed by the ego-depletion effect and emotional intelligence strategy model. Furthermore, psychological mechanism, situational moderators and negative effect of EI at the team level provide us with important clues to guide future research.

Key wordsemotional intelligence    negative effects    ego-depletion    strategic use of emotional intelligence
收稿日期: 2018-11-07      出版日期: 2019-06-25
ZTFLH:  B848  
  B849:C93  
基金资助:* 国家自然科学基金面上项目(71771160);教育部人文社会科学重点研究基地重大项目(18JJD630004);江苏省哲学社会科学基金重点项目(18GLA001);高校哲学社会科学研究项目(2018SJA1350);苏州科技大学校级研究基金项目(XKR201811)
通讯作者: 田晓明,李锐     E-mail: tianxm@usts.edu.cn;ree_ap@163.com
引用本文:   
孙建群,田晓明,李锐. (2019). 情绪智力的负面效应及机制. 心理科学进展, 27(8), 1451-1459.
SUN Jianqun,TIAN Xiaoming,Li Rui. (2019). Negative effects and mechanisms of emotional intelligence. Advances in Psychological Science, 27(8), 1451-1459.
链接本文:  
http://journal.psych.ac.cn/xlkxjz/CN/10.3724/SP.J.1042.2019.01451      或      http://journal.psych.ac.cn/xlkxjz/CN/Y2019/V27/I8/1451
EI流派 测量工具1 结果变量 调节变量 研究者
AEI MSCEIT 压力(皮质醇水平) 睾酮水平 Bechtoldt & Schneider, 2016
TEI EQ-I; TEIQue 焦虑、愤怒、精力的削弱 Petrides & Furnham, 2003
AEI SSEIT 创伤后成长 Li et al., 2015
AEI MEIS; SSEIT 沮丧、自杀念头、绝望 日常麻烦 Ciarrochi et al., 2002
TEI;AEI TEIQue;
MSCEIT
心理适应、沮丧 家庭功能失调、经济损失 Davis & Humphrey, 2012;
Davis & Humphrey, 2014
TEI TEIQue 使他人情绪变糟的倾向 宜人性 Austin, et al., 2014
AEI MSCEIT 夫妻关系质量 Brackett et al., 2005
AEI MSCEIT 偏差行为 马基雅维利主义 C?té et al., 2011
TEI MEIA 作假行为 作假机会、
认知能力
Tett et al., 2012
AEI SSI 情绪操控 黑暗人格 Nagler et al., 2014
AEI WEIT 作弊行为 Gentina, Tang, & Dancoine, 2018
TEI TEIQue 原发性精神病态、
继发性精神病态2
Sample, 2017
  
  情绪智力策略模型 注:该图依据Kilduff等(2010)的研究整理而得, 实线箭头表示采用自利战术所需的情绪智力能力; 虚线箭头表示更高层级的情绪智力能力包含更基本的情绪智力能力。这四种自利策略的排列顺序反映了高情绪智力者对他人操控的升级。
  情绪智力负面效应的整合模型 注:1代表该变量主要在个体内层次产生影响; 2代表该变量主要在人际间层次产生影响; 因文献资料的不充分, 模型中未呈现群体层面情绪智力的负面效应。
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