1 | 王怀勇, 刘永芳 . ( 2010). 归因特性对组织公正感的影响. 心理科学, 33( 1), 83-86. | 2 | 严瑜, 李佳丽 . ( 2017). 超越不文明: 从消极无礼的恶化升级到积极的文明干预. 心理科学进展, 25( 2), 319-330. | 3 | 严瑜, 王轶鸣 . ( 2016). 工作场所无礼行为的溢出和交叉效应: 超越职场范围的负性作用机制. 心理科学进展, 24( 12), 1934-1945. | 4 | 郑建君, 金盛华 . ( 2009). 领导领域中归因理论的研究述评. 心理科学进展, 17( 2), 432-441. | 5 | Akers R. L., Krohn M. D., Lanza-Kaduce L., & Radosevich M . ( 1979). Social learning and deviant behavior: A specific test of a general theory. American Sociological Review, 44( 4), 636-655. | 6 | Andersson, L. M., & Pearson, C. M . ( 1999). Tit for tat? The spiraling effect of incivility in the workplace. Academy of Management Review, 24( 3), 452-471. | 7 | Avramova, Y. R., & Inbar, Y . ( 2013). Emotion and moral judgment. WIREs Cognitive Science, 4( 2), 169-178. | 8 | Baumeister R. F., Bratslavsky E., Muraven M., & Tice D. M . ( 1998). Ego depletion: Is the active self a limited resource? Journal of Personality and Social Psychology, 74( 5), 1252-1265. | 9 | Baumeister, R. F., & Vohs, K. D . ( 2007). Self-regulation, ego depletion, and motivation. Social and Personality Psychology Compass, 1( 1), 115-128. | 10 | Birkeland, I. K., & Nerstad, C . ( 2016). Incivility is (not) the very essence of love: Passion for work and incivility instigation. Journal of Occupational Health Psychology, 21( 1), 77-90. | 11 | Blau, P. M . ( 1964). Exchange and power in social life. New York, NY: Wiley. | 12 | Bunk, J. A., & Magley, V. J . ( 2013). The role of appraisals and emotions in understanding experiences of workplace incivility. Journal of Occupational Health Psychology, 18( 1), 87-105. | 13 | Cortina, L.M . ( 2008). Unseen injustice: Incivility as modern discrimination in organizations. Academy of Management Review, 33( 1), 55-75. | 14 | Cortina L. M., Kabat-Farr D., Leskinen E. A., Huerta M., & Magley V. J . ( 2013). Selective incivility as modern discrimination in organizations: Evidence and impact. Journal of Management, 39( 6), 1579-1605. | 15 | Cortina, L. M., & Magley, V. . ( 2009). Patterns and profiles of response to incivility in the workplace. Journal of Occupational Health Psychology, 14( 3), 272-288. | 16 | Cortina L. M., Magley V. J., Williams J. H., & Langhout R. D . ( 2001). Incivility in the workplace: Incidence and impact. Journal of Occupational Health Psychology, 6( 1), 64-80. | 17 | Cropanzano, R., & Mitchell, M. S . ( 2005). Social exchange theory: An interdisciplinary review. Journal of Management, 31( 6), 874-900. | 18 | Douglas S. C., Kiewitz C., Martinko M. J., Harvey P., Kim Y., & Chun J. U . ( 2008). Cognitions, emotions, and evaluations: An elaboration likelihood model for workplace aggression. Academy of Management Review, 33( 2), 425-451. | 19 | Evans, J. S. B. T., & Stanovich, K. E . ( 2013). Dual-process theories of higher cognition: Advancing the debate. Perspectives on Psychological Science, 8( 3), 223-241. | 20 | Felson, R. B., & Tedeschi, J. T . ( 1993). Aggression and violence: Social interactionist perspectives. Washington, DC: American Psychological Association. | 21 | Ferguson, M . ( 2012). You cannot leave it at the office: Spillover and crossover of coworker incivility. Journal of Organizational Behavior, 33( 4), 571-588. | 22 | Ferguson, T. J., & Rule B. G . ( 1988). Children's evaluations of retaliatory aggression. Child Development, 59( 4), 961-968. | 23 | Gallus J. A., Bunk J. A., Matthews R. A., Barnes-Farrell J. L., & Magley V. J . ( 2014). An eye for an eye? Exploring the relationship between workplace incivility experiences and perpetration. Journal of Occupational Health Psychology, 19( 2), 143-154. | 24 | Giumetti G. W., Hatfield A. L., Scisco J. L., Schroeder A. N., Muth E. R., & Kowalski R. M . ( 2013). What a rude e-mail! Examining the differential effects of incivility versus support on mood, energy, engagement, and performance in an online context. Journal of Occupational Health Psychology, 18( 3), 297-309. | 25 | Harold, C. M., & Holtz, B. C . ( 2015). The effects of passive leadership on workplace incivility. Journal of Organizational Behavior, 36( 1), 16-38. | 26 | Hershcovis, M. S . ( 2011). “Incivility, social undermining, bullying…Oh My!”: A call to reconcile constructs within workplace aggression research. Journal of Organizational Behavior, 32( 3), 499-519. | 27 | Hershcovis M. S., Reich T. C., Parker S. K., & Bozeman J . ( 2012). The relationship between workplace aggression and target deviant behaviour: The moderating roles of power and task interdependence. Work & Stress, 26( 1), 1-20. | 28 | Keaveney S. M . ( 2008). The blame game: An attribution theory approach to marketer-engineer conflict in high- technology companies. Industrial Marketing Management, 37( 6), 653-663. | 29 | Laschinger H. K. S., Leiter M., Day A., & Gilin D . ( 2009). Workplace empowerment, incivility, and burnout: Impact on staff nurse recruitment and retention outcomes. Journal of Nursing Management, 17( 3), 302-311. | 30 | Laschinger H. K., Wong C., Regan S., Young-Ritchie C., & Bushell P . ( 2013). Workplace incivility and new graduate nurses’ mental health: The protective role of resiliency. Journal of Nursing Administration, 43( 7-8), 415-421. | 31 | Leiter M. P., Laschinger H. K. S., Day A., & Oore D. G . ( 2011). The impact of civility interventions on employee social behavior, distress, and attitudes. Journal of Applied Psychology, 96( 6), 1258-1274. | 32 | Lim S., Cortina L. M., & Magley V. J . ( 2008). Personal and workgroup incivility: Impact on work and health outcomes. Journal of Applied Psychology, 93( 1), 95-107. | 33 | Lim, S., & Lee, A . ( 2011). Work and nonwork outcomes of workplace incivility: Does family support help? Journal of Occupational Health Psychology, 16( 1), 95-111. | 34 | Lim, S., & Tai, K . ( 2014). Family incivility and job performance: A moderated mediation model of psychological distress and core self-evaluation. Journal of Applied Psychology, 99( 2), 351-359. | 35 | Lind E. A., & Tyler, T. R .( 1988) . The social psychology of procedural justice. New York: Plenum Press. | 36 | Liu W., Chi S. C. S., Friedman R., & Tsai M. H . ( 2009). Explaining incivility in the workplace: The effects of personality and culture. Negotiation and Conflict Management Research, 2( 2), 164-184. | 37 | Meier, L. L., & Gross, S . ( 2015). Episodes of incivility between subordinates and supervisors: Examining the role of self-control and time with an interaction-record diary study. Journal of Organizational Behavior, 36( 8), 1096-1113. | 38 | Milam A. C., Spitzmueller C., & Penney L. M . ( 2009). Investigating individual differences among targets of workplace incivility. Journal of Occupational Health Psychology, 14( 1), 58-69. | 39 | Miner, K. N., & Cortina, L. M . ( 2016). Observed workplace incivility toward women, perceptions of interpersonal injustice, and observer occupational well-being: Differential effects for gender of the observer. Frontiers in Psychology, 7, 482. | 40 | Miner, K. N., & Eischeid, A . ( 2012). Observing incivility toward coworkers and negative emotions: Do gender of the target and observer matter?. Sex Roles, 66( 7-8), 492-505. | 41 | Morgeson F. P., Mitchell T. R., & Liu D . ( 2015). Event system theory: An event-oriented approach to the organizational sciences. Academy of Management Review, 40( 4), 515-537. | 42 | O’Reilly, J., & Aquino, K . ( 2011). A model of third parties’ morally motivated responses to mistreatment in organizations. Academy of Management Review, 36( 3), 526-543. | 43 | Paulin, D., & Griffin, B . ( 2016). The relationships between incivility, team climate for incivility and job-related employee well-being: A multilevel analysis. Work & Stress, 30( 2), 132-151. | 44 | Pearson, C. M., & Porath, C. L . ( 2004). On incivility, its impact, and directions for future research. In R. W. Griffin & A. M. O’Leary-Kelly (Eds.), The dark side of organizational behavior( pp. 403-425). San Francisco, CA: Jossey-Bass. | 45 | Porath, C. L., & Erez, A . ( 2007). Does rudeness really matter? The effects of rudeness on task performance and helpfulness. Academy of Management Journal, 50( 5), 1181-1197. | 46 | Porath, C. L., & Erez, A . ( 2009). Overlooked but not untouched: How rudeness reduces onlookers’ performance on routine and creative tasks. Organizational Behavior & Human Decision Processes, 109( 1), 29-44. | 47 | Porath, C. L., & Pearson C. M . ( 2010). The cost of bad behavior. Organizational Dynamics, 39( 1), 64-71. | 48 | Porath, C. L., & Pearson, C. M . ( 2012). Emotional and behavioral responses to workplace incivility and the impact of hierarchical status. Journal of Applied Social Psychology, 42( Suppl.), E326-E357. | 49 | Porath, C. L., & Pearson, C. M . ( 2013). The price of incivility: Lack of respect hurts morale and the bottom line. Harvard Business Review, 115-121. | 50 | Reich, T. C., & Hershcovis, M. S . ( 2015). Observing workplace incivility. Journal of Applied Psychology, 100( 1), 203-215. | 51 | Rosen C. C., Koopman J., Gabriel A. S., & Johnson R. E . ( 2016). Who strikes back? A daily investigation of when and why incivility begets incivility. Journal of Applied Psychology, 101( 11), 1620-1634. | 52 | Sakurai, K., & Jex, S. M . ( 2012). Coworker incivility and incivility targets’ work effort and counterproductive work behaviors: The moderating role of supervisor social support. Journal of Occupational Health Psychology, 17( 2), 150-161. | 53 | Salancik, G. R., & Pfeffer, J . ( 1978). A social information processing approach to job attitudes and task design. Administrative Science Quarterly, 23( 2), 224-253. | 54 | Scott K. L., Restubog S. L. D., & Zagenczyk T. J . ( 2013). A social exchange-based model of the antecedents of workplace exclusion. Journal of Applied Psychology, 98( 1), 37-48. | 55 | Skarlicki, D. P., & Rupp, D. E . ( 2010). Dual processing and organizational justice: The role of rational versus experiential processing in third-party reactions to workplace mistreatment. Journal of Applied Psychology, 95( 5), 944-952. | 56 | Sliter M., Withrow S., & Jex S. M . ( 2015). It happened, or you thought it happened? Examining the perception of workplace incivility based on personality characteristics. International Journal of Stress Management, 22( 1), 24-45. | 57 | Smith, C. A., & Lazarus, R. S . ( 1993). Appraisal components, core relational themes, and the emotions. Cognition & Emotion, 7( 3-4), 233-269. | 58 | Sonnentag, S., & Fritz, C . ( 2015). Recovery from job stress: The stressor-detachment model as an integrative framework. Journal of Organizational Behavior, 36( S1), S72-S103. | 59 | Spector P. E., & Fox, S . ( 2002). An emotion-centered model of voluntary work behavior: Some parallels between counterproductive work behavior and organizational citizenship behavior. Human Resource Management Review, 12( 2), 269-292. | 60 | Weiner, B . ( 1985). An attributional theory of achievement motivation and emotion. Psychological Review, 92( 4), 548-573. | 61 | Weiss, H. M., & Cropanzano, R . ( 1996). Affective events theory: Theoretical discussion of the structure, causes and consequences of affective experiences at work. Research in Organizational Behavior, 18( 3), 1-74. | 62 | Welbourne J. L., Gangadharan A., & Esparza C. A . ( 2016). Coping style and gender effects on attitudinal responses to incivility. Journal of Managerial Psychology, 31( 3), 720-738. | 63 | Welbourne, J. L., & Sariol, A. M . ( 2017). When does incivility lead to counterproductive work behavior? Roles of job involvement, task interdependence, and gender. Journal of Occupational Health Psychology, 22( 2), 194-206. | 64 | Zalesny, M. D., & Ford, J. K . ( 1990). Extending the social information processing perspective: New links to attitudes, behaviors, and perceptions. Organizational Behavior and Human Decision Processes, 47( 2), 205-246. | 65 | Zhou Z. E., Yan Y., Che X. X., & Meier L. L . ( 2015). Effect of workplace incivility on end-of-work negative affect: Examining individual and organizational moderators in a daily diary study. Journal of Occupational Health Psychology, 20( 1), 117-130. |
|